Deliveries & Returns

We deliver anywhere in the world. Shipping costs vary according to the weight of your package. If an item does not suit you, you have 14 days to return it.

Any order placed on the site from Monday to Friday (excluding holidays) will be prepared and shipped within a maximum of 48 hours, subject to validation of payment.

It is specified that any order placed on from Friday to Sunday or a holiday will be prepared and shipped within a maximum of 48 hours from the next business day.

Smala Une aventure sans fin commits to deliver the items ordered and paid for by the customer according to the following delivery methods and times:

Delivery in France:

  • Colissimo : 48h to 72h from shipping*, from Monday to Saturday
  • Chrono Relay: 24 to 48 hours from the time of shipment* in the relay point, from Monday to Saturday

*average time noted

An order prepared with love

We take great care and attention with each order. All orders are shipped within a maximum of 48 hours. However, any order placed on the site on Friday after 6am, on Saturday or Sunday will be processed the following Monday.

Exchanges and feedback

If an item does not suit you, you can return it within 14 days from the date of receipt of the order. The return costs are at your expense.

Instructions for a return

It's easy to make a return, just follow these steps.


2 - Choose the order you wish to return

3 - Select the items to be returned and indicate the reason for your return

4 - Print the return form and enclose it with your package

You are responsible for the shipping costs. You can send your items back to us directly, to the following address



6 bis rue de la Métallurgie

44470 Carquefou

The refund will be made within 5 working days upon receipt of your package directly to the account used for payment.

As we are committed to offering you quality products, if an item has a defect, we invite you to write to us here, we will find the best solution.

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certified impeccable

I promise it's like new

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express delivery

Delivery in 2 to 4 days (see terms and conditions)

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returns accepted

14 days to change your mind

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secure payment

Visa, MasterCard and Paypal