Deliveries & Returns

We deliver anywhere in the world. Shipping costs vary according to the weight of your package. If an item does not suit you, you have 14 days to return it.

The delivery

We offer 3 shipping methods:

* Colissimo: home delivery. The delivery time in France is 2 to 3 working days to be delivered to your home.

* Chrono Relay: this is the fastest method. The delivery time in France is between 24 and 48 hours.

Of course, if you have a request for deliveries abroad, do not hesitate to contact us so that together we can find the solution that suits you best. From 65€, your delivery is offered in Metropolitan France by Chrono Relais.

An order prepared with love

We take great care and attention with each order. All orders are shipped within a maximum of 48 hours. However, any order placed on the site on Friday after 12 noon, on Saturday or Sunday will be processed the following Monday.

Exchanges and feedback

If an item does not suit you, you can return it within 14 days from the date of receipt of the order. The return costs are at your expense.

Instructions for a return

It's easy to make a return, just follow these steps.

1 - Go to MY ACCOUNT > MY ORDERS

2 - Choose the order you wish to return

3 - Select the items to be returned and indicate the reason for your return

4 - Print the return form and enclose it with your package

You are responsible for the shipping costs. You can send your items back to us via the carrier of your choice, to the following address

SMALA

SERVICE RETOUR

1 RUE DU CHATEAU DE BEL AIR

44470 CARQUEFOU

The refund will be made within 5 working days upon receipt of your package directly to the account used for payment.

As we are committed to offering you quality products, if an item has a defect, we invite you to write to us here, we will find the best solution.

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ALWAYS MORE CHOICE!

3,000 new products every day and over 300 brands from 0 to 16 years old.

Better than new

Everything is in excellent condition and accessible to all.

Hop, it's delivered

Our team sends your package faster than the speed of light.

Returns accepted

Yes, you have the right to change your mind within 15 days.